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Our Process

At Certus Recruitment Group we are highly confident in our ability to provide a bespoke, specialist recruitment service that adds real value to your organisation. It is our belief that a true recruitment service is not about filling a vacancy, rather it is identifying the right candidate who, due to both experience and cultural alignment, goes on to significantly contribute to the attainment of your organisations goals.

Whilst we can be incredibly flexible in the way we work with you and your business, regardless of the service you choose, our success is determined by the implementation of the following core service attributes.

 

UNDERSTANDING YOUR BUSINESS

We believe that in order to understand the requirements of your company we need to have met with those responsible for the recruitment and management of the specific function into which we are recruiting. This enables us to:

  • Understand your company and its position within its market

  • Understand what you are trying to achieve and where you have been successful

  • Identify where you believe improvements could be made and what needs to be done to maximise opportunity and/or ensure the success of the project

  • Understand the culture of your business and the personal characteristics most indicative of success

CANDIDATE RESOURCING

Having gained a comprehensive understanding of your company and the position you are looking to recruit, our specialist consultants will implement our candidate resourcing process, which is unique to Certus and ensures consistency for our clients and speed of response.

Firstly, the details of the vacancy are passed to our Resource Manager, who is responsible for writing all advertising and placing those adverts in the appropriate advertising mediums, ranging from job boards to social media and industry specific forums.

Secondly (and concurrently!), your consultant will create and implement a proactive search and direct approach plan, designed to target passive candidates (those not necessarily looking for a job) who may be suited to your role.


SELECTION AND SHORTLISTING

​Having completed the initial shortlisting and telescreening of potential candidates, we commence the formal interview process. Our consultants conduct formal competency and personality based interviews that investigate the candidates’ education and career to date, whilst identifying their individual skill set and capability. We do not simply 'register' candidates.

Having determined that a candidate meets the minimum requirement, we brief them on your business and the role. Only once the candidate has confirmed their interest and given us their authority do we proceed to introducing them to your business.

SUPPORTING YOUR DECISION

​We are highly confident in our ability to provide a sourcing and recruitment service that adds real value to your organisation. This is why we provide a guarantee on all of our permanent recruitment services for all of our clients. The period and level of the guarantee is related to the recruitment service we are providing, the nature of the role we are recruiting for and various other factors which we will discuss and agree with you prior to commencing the recruitment exercise.

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  • ​"Xactly is delighted to be working with Certus. They have been professional and friendly with a fun approach to recruitment, where you really feel like you are important to their business. They helped us understand the differences between hiring in Australia vs the rest of the world and managed to help guide us through the process; as well as operating across global time zones, offering flexibility to interact outside of traditional working hours. They have shown the capability to work across levels, helping us attract Enterprise BDMs, Commercial Account Executives and an SDRs. Cultural fit is of huge importance to us, Justin, Ben and Adam all demonstrated that they clearly understood out culture and the type of people we want to attract to help grow our business. This resulted in the new employees coming aboard of very high quality. We look forward to partnering with Certus more and more as our business grows."​​

    Managing Director APAC
    Steve Blunt
    Steve Blunt , Xactly Corporation
  • ​Ben was one of the best recruiters I've had the pleasure to work with, he was very diligent in all of his follow-ups and ensured that the recruitment process was professional and as straight forward as possible. All whilst acting with authenticity and integrity!

    Peter De la Harpe
    Peter De la Harpe , Placed Candidate
  • “I wasn’t actively looking for a job when Charlotte from Certus reached out to me for a possible opportunity. Charlotte is a known and reputable Workday recruiter. She was able to explain (and convince) how good the opportunity is for me and my career. I gave it a go and went ahead for an interview. I got the offer in less than a week. The recruitment process was seamless and communication was timely. Overall, I’m very satisfied with how the whole process was carried out and most specially, I’m very happy with the outcome. I believe Charlotte will always have your best interests at heart.”​

    Recently Placed Candidate
  • ​“I wanted to thank you, in addition, for your support. Working with Charlotte Schmidt has been a pleasure, she was hardworking and focused for the duration of the campaign and we couldn't have received the outcome we did without her dedicated and tenacious approach. Charlotte partnered with us, understood the brief and continued to search to find the right skillset within a candidate short market and a tough remuneration range. We are delighted to have our in house WD team now complete.”

    HRIS Manager
    Alison Cash
    Alison Cash , The Salvation Army