Associate Customer Success Manager ,

Associate Customer Success Manager
Melbourne
70k Base + Super + Benefits

Our client, a Pre-IPO juggernaut, is one of the fastest-growing SaaS businesses globally and are experiencing RAPID GROWTH and SUCCESS, here in APAC. Through advanced technology, they help organisations gather immediate insights into their online presence and provide a real-time data platform that enhances user experience. To meet demand and to expand their dynamic sales environment, they are currently hiring an Associate Customer Success Manager in Melbourne.

As an Associate Customer Success Manager, you will:

Be passionate about customer experience
Strive to be a value-adding partner in all targeted accounts
Establish strong relationships
Increase overall adoption
Maintain and increase renewal rates
Drive value through flawless Customer Experience
Showcase success stories
Work alongside colleagues in implementation, sales, support and other departments

Associate Customer Success Manager applications are invited from candidates with the following experience and traits:

1+ years in the Customer Success, sales or account management position
Outstanding interpersonal skills with a demonstrated ability to work in a cross-functional team environment
Strong business acumen
Exceptional communication skills
Strong organisational & time-management skills
Solid stakeholder management skills with the ability to influence at all levels
A passion for technology

The successful Associate Customer Success Manager can expect:

A starting base salary circa 70k
Super
Generous and executive benefits
A flexible working environment
Numerous incentives

Certus Recruitment Australia is a specialist provider of sales, marketing and IT recruitment services to the business community. Part of the Certus Recruitment Group, we operate throughout Australia, the UK, Europe and North America.