Office Coordinator/Customer Support Agent
65-75k Base + Bonus + Super + Benefits
Our client, a Pre-IPO juggernaut, is one of the fastest-growing SaaS businesses globally and is experiencing RAPID GROWTH and SUCCESS, here in APAC. Through advanced technology, they help organisations gather immediate insights into their online presence and provide a real-time data platform that enhances user experience. To meet demand and to expand their dynamic sales environment, they are currently hiring an Office Coordinator/Customer Support Agent in Melbourne.
As an Office Coordinator/Customer Support Agent, you will:
- Split your time between office coordination duties and customer-focused product support
- Help create an amazing work environment
- Take on all aspects of running a Melbourne office
- Provide phone, email and chat-based support to users
- Help customers solve technical issues
- Amazing customer service skills
- Previous experience gained in a similar role
- Outstanding communication skills
- A passion for teamwork
- The ability to thrive in a fast-paced environment
Certus Recruitment Australia is a specialist provider of sales, marketing and IT recruitment services to the business community. Part of the Certus Recruitment Group, we operate throughout Australia, the UK, Europe and North America.